SWANTWO


DELIVERY & SHIPPING


Delivery Time = Processing Time + Shipping Time

PROCESSING TIME

All items require 3-5 business days to handcraft.

SHIPPING TIME

Method

Shipping

Time

Price Free Shipping

Standard Shipping

tUS,UK,AU,CA,FR,DE

5-12 Business Days

$9.99

Over $59

Standard Shipping

to Other Countries

6-18 Business Days

$9.99

Over $59

Urgent Shipping

2-5 Business Days

$24.99

Over $149

 

SHIPPING INFORMATION

Please note that the shipping address will be take from PayPal record (PayPal checkout model).If your shipping address is different from your billing address, please specify this during checkout.

The address can be changed before we ship your orders. However we are unable to change the shipping method or address once we ship your orders.


ORDER CONFIRMATION

After you complete your purchase. You will receive an "Order Confirmation" email (check your spam folder if you can't find it) Make sure all info is correct. If you have any questions, Please contact us anytime: [email protected]


TRACKING AN ORDER

We will send out notification again when your order is ready to ship, issues your shipment tracking number, and provides a direct link to the carrier's package-tracking site.  This email will provide you with your order ID to track your item as it makes its way to you, as well as the date your order was shipped. You can also check the status of your order from here: Track Order


IMPORTANT

When the carrier returns an Undeliverable package because of address problem to us, you will be charged for reshipping costs,if you require refund.Please note that the personalized items there is a 30% restocking fee.


Contact Us: 7:00pm to 4:30pm Monday to Friday (EST)

Tel:+86 134 8988 5489

Company Address:Room 605, 6th Floor, Phase II Factory Building, No. 10 Jinzhou North Road, Jianxin Town, Cangshan

If you have any questions, Please contact us anytime: [email protected]